Support
We’re here to help you make the most of your membership experience! Whether you have a technical question, need help accessing your courses, or just want some guidance on your next steps, we’ve got you covered.
Check out the FAQ's below and if you still have questions, then drop us an email and we'll be in contact as soon as we can
Frequently Asked General Questions
Once you're logged into the Member Portal, head over to the Library to explore all available programs. Your access will depend on your membership level—some programs will be ready to download, while others may be available for purchase.
Don’t forget to check out the Member Freebies section, where you’ll find our latest Guides, Lists, and How-To’s—updated regularly, so you never miss out!
Having trouble? If something isn’t showing up, double-check that you’re logged in and that your membership level includes access. Still stuck? Contact support, and we’ll be happy to help!
No worries! Just click Forgot Password on the login page and enter the username and email that you registered. You'll receive a link to reset your password.
Didn’t get the email? Check your spam/junk folder. If you're still having trouble, submit a support ticket, and we’ll help you get back in.
Upgrading is easy! Simply go to the Rock That Task Membership tab and choose the level that fits your needs. Once you complete the upgrade, you'll instantly unlock the new courses and resources included in your plan.
Still not sure which level is right for you? Drop us a quick message and we'll send you more details on this
Most upgrades are activated instantly, but if you don’t see your new content, try these quick fixes:
Log out and log back in to refresh your access.
Clear your browser cache and try again.
Check your Library page to make sure you're looking in the right place.
Still not seeing it? Don’t panic! Reach out to support, and we’ll get it sorted ASAP.
Still have Questions?
Send us a quick email. We love to help.