{"id":65,"date":"2020-11-30T22:00:18","date_gmt":"2020-11-30T22:00:18","guid":{"rendered":"https:\/\/rockingyourpath.com\/access\/?page_id=65"},"modified":"2025-03-24T15:07:32","modified_gmt":"2025-03-24T15:07:32","slug":"support","status":"publish","type":"page","link":"https:\/\/rockingyourpath.com\/access\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

Support<\/p>\n

We\u2019re here to help you make the most of your membership experience<\/strong>! Whether you have a technical question, need help accessing your courses, or just want some guidance on your next steps, we\u2019ve got you covered. <\/strong><\/p>\n

Check out the FAQ’s<\/strong> below and if you still have questions, then drop us an email<\/strong> and we’ll be in contact as soon as we can<\/p>\n<\/p>\n

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Frequently Asked General Questions<\/span><\/p>\n

Still have Questions? Send us a quick email. We love to help.<\/p>\n","protected":false},"excerpt":{"rendered":"

Support We\u2019re here to help you make the most of your membership experience! Whether you have a technical question, need help accessing your courses, or…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","tve_updated_post":"

Support<\/p><\/div>

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We\u2019re here to help you make the most of your membership experience<\/strong>! Whether you have a technical question, need help accessing your courses, or just want some guidance on your next steps, we\u2019ve got you covered. <\/strong><\/p>

Check out the FAQ's<\/strong> below and if you still have questions, then drop us an email<\/strong> and we'll be in contact as soon as we can<\/p>


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Frequently Asked General Questions<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>

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How do I access my programs and freebies?<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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Once you're logged into the Member Portal<\/span><\/strong>, head over to the Library<\/span><\/strong> <\/span>to explore all available programs. Your access will depend on your membership level\u2014some programs will be ready to download, while others may be available for purchase.<\/p>

Don\u2019t forget to check out the Member Freebies<\/span><\/strong> section, where you\u2019ll find our latest Guides, Lists, and How-To\u2019s<\/strong>\u2014updated regularly, so you never miss out!<\/p>

Having trouble?<\/strong> If something isn\u2019t showing up, double-check that you\u2019re logged in and that your membership level includes access. Still stuck? Contact support<\/a>, and we\u2019ll be happy to help!<\/strong><\/p> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>

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I forgot my password! How can I reset it?<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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No worries! Just click Forgot Password<\/a><\/strong> on the login page and enter the username and email that you registered. You'll receive a link to reset your password.<\/p>

Didn\u2019t get the email?<\/strong> Check your spam\/junk folder. If you're still having trouble, submit a support ticket<\/a>, and we\u2019ll help you get back in.<\/p> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>

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How do I upgrade my membership?<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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Upgrading is easy! Simply go to the Rock That Task Membership<\/a><\/strong> tab and choose the level that fits your needs. Once you complete the upgrade, you'll instantly unlock<\/strong> the new courses and resources included in your plan.<\/p>

Still not sure which level is right for you?<\/strong> Drop us a quick message and we'll send you more details on this<\/p> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>

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I upgraded my membership, but I don\u2019t see my new content. What should I do?<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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Most upgrades are activated instantly<\/strong>, but if you don\u2019t see your new content, try these quick fixes:
\"\u2714\"\nLog out and log back in<\/strong> to refresh your access.
\"\u2714\"\nClear your browser cache<\/strong> and try again.
\"\u2714\"\nCheck your Library page<\/strong> to make sure you're looking in the right place.<\/p>

Still not seeing it? Don\u2019t panic!<\/strong> Reach out to support, and we\u2019ll get it sorted ASAP.<\/p> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>

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How can I contact Kat Sturtz directly?<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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If you need to reach me directly, you can do so via email at: support@rockingyourpath.com or through the contact form on the Rocking Your Path website. If you're a member, you can also send a message through the member dashboard.<\/p> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>

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How do I sign up for the Rocking Your Path Facebook group?<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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Joining our Facebook group is easy! Simply visit our Facebook group here<\/a> and request to join. Be sure to answer any membership questions to help us approve your request faster. If you're a Rocking Your Path member, mention your membership for priority approval.<\/p> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>

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Still have Questions?
Send us a quick email. We love to help.<\/p><\/div>


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